Equipment Sales only at Sand Point
We offer a wide variety of parts, accessories and mechanical updates at our Sand Point location only. West Seattle is only bike fitting and Indoor – Outdoor classes. Our Sand Point shop is repair and bike fitting only, no bicycles sold from that location, although we do special order and do many high quality upgrades to any bike.
We offer full repair services only at Sand Point Cycle U.
A proper bike fit by a knowledgeable, experienced professional is an essential component to healthy, optimized cycling long term. In addition to increasing performance, bike fits can either prevent or remedy overuse injuries, or correct for morphological discrepancies. Like the rest of Cycle U’s programs, our bike fits focus on empathy, experience, and precision.
I’m writing to share my experiences w/one of your employees.
2 weeks ago, nearing the end of my ride, my cassette started rattling. I wheeled into your shop at about 5:40pm and asked if there was a mechanic on duty. Ryan indicated that he could help me and quickly had my bike on the work stand. Instead of merely re-tightening my cassette, and conducted a thorough diagnostic and determined that my spacer was the incorrect size. By now, it was after 6:00pm – closing time – but Ryan continued his assessment of my cassette. What’s more, he located the correct size spacer, installed same, and re-assembled the rear wheel cluster/adjusted the shifting. What I thought would take a few minutes became more involved, thus requiring Ryan to remain in the shop after business hours…which he did.
My experiences w Cycle U made a lasting impression on me and ensures that I will be a regular customer of Cycle U henceforth (more importantly, I will encourage my fellow cyclists to visit your shop).
In June, I crashed on my way to work and my bike was barely working. I stopped into your Sand Point shop and Ryan stopped working on a complex disc brake repair and immediatly helped me figure out what was wrong with my bike and get me back on the road.
I can’t thank you enough! I will highly recommend Cycle U to all my friends, family and co-workers.
We talked briefly in July when I was visiting your WS location and shopping for a bike.
I praised your staff for the remarkable service and I wanted to let you know how much I appreciate the knowledge and experience you have in your people.
Everyone was proactively offering help, all “present” and authentically so, all knowledgeable (or sought someone else who was), all endeavored to find out just what fit my needs and interests rather than sell me a product. Great experience all around.